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Coping with Unplanned Absences

Coping with Unplanned Absences


SKU: 3055
Authors: Sarah Cook
Publishers: IT Governance Publishing
Format: PDF
ISBN13: 9781849280587
Pages: 46
Published: 07 Jun 2010
Availability: Always Available
Format: ePub
ISBN13: 9781849281614
Pages: 46
Published: 07 Jun 2010
Availability: Always Available

Unplanned absence from work costs the US economy over $576B annually. This pocket guide, based on best practice guidelines, looks at what you can do to ensure your employees fulfill their obligations and turn up as required.

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Overview

Unplanned work absences from illness costs the US economy over $576B annually.

When your organization can no longer meet its deadlines or provide customers with the high quality of service they expect, you have a problem. Unplanned absence also has a bad effect on morale, putting the rest of the team under pressure as they struggle to deal with the additional workload. Unplanned absence can occur as a result of force majeure (for example, when an airline is hit by strike action) or because of poor employee motivation and commitment.

This pocket guide, based on best practice guidelines, looks at what you can do to ensure your employees fulfill their obligations and turn up as required. It then gets to grips with the question of how your organization should handle unplanned absences, before and when they arise. While you may not be able to prevent unplanned absence altogether, the advice contained in this guide will help you to keep the extra costs and disruption associated with unplanned absence to a minimum.


Reduce the incidence of unplanned absence

When employees take “pull a sickie day” to recover from the Super Bowl, productivity and morale suffer. This pocket guide tells you some simple measures you can take to put a stop to Monday morning syndrome at the office.


Ensure continuity of service

Following the eruption of the Eyjafjallajökull volcano in Iceland, there was travel chaos throughout Europe. This is only the most dramatic example of those unplanned absences that are caused by circumstances beyond an employee’s control. However, you cannot afford to let something like this stop your business in its tracks. By following this pocket guide’s advice, you can ensure continuity of service.


Take advantage of available technologies

Thanks to the laptop and the smartphone, people who cannot make it to the office can still carry on working. This pocket guide offers you useful advice on how to make the best use of IT when your company is confronted with an unforeseen absence.


Bring the employee back into the fold

Use this pocket guide’s recommendations to manage your employee’s return to work after a period of absence.

About the author

Sarah Cook

Sarah Cook is the Managing Director of The Stairway Consultancy Ltd and has 16 years’ consulting experience, specializing in leadership and management development. She has practical experience of helping managers to create high levels of employee engagement and manage absenteeism. She has an MA from Cambridge University and an MBA, and is a Fellow of the Chartered Institute of Personnel and Development.

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