ITIL 4 is the updated globally recognized best practice for effective ITSM in any organisation. ITIL ensures that IT services are aligned to the needs of the business. This version of ITIL offers a variety of new ITSM tools, and aligns ITIL with other popular frameworks, including Agile and DevOps.
The ITIL® 4 Foundation training course delivers:
Accredited by PeopleCert on behalf of AXELOS. 24 hours of expert, instructor-led training.
Includes official course materials & ITIL® exam and receive a free copy of the official ITIL 4 Foundation textbook.
Available from anywhere in the world with an Internet connection, take advantage of all the interactive benefits of classroom training from the convenience of your desk.
9/10
would recommend IT Governance's ITIL training course
Alternatively, those in any of the below job titles:
You will need a laptop for the duration of your course and exam.
9:00 am – 5:00 pm each day course is run.
Attendees take the ITIL® 4 Foundation exam accredited by PeopleCert on behalf of AXELOS. There is no extra charge for this exam.
This course is equivalent to:
21
CPD points
ITIL® 4 Foundation
Yes, if you are unsuccessful on the first attempt you can retake the exam for an additional fee. You can email us to schedule the retest for the exam.
There are no prerequisites for sitting this course.
We recommended purchasing one or more of the following: